GET THE MOST OUT OF LEARNING
Pastoral care service
We welcome and value all students and want to ensure you have the opportunity to achieve your goals.
- Study Skills
- Personal Timetable creation
- Regular Monitoring of progress
- Meeting deadlines
- Exam preparation
- Support to access services for mental health support
Wellbeing for learning programme
- The sessions are free of charge for 365³Ô¹Ï²¿Âä enrolled students.
- Live, engaging and supportive.
- Every other month.
- Topics include: Getting Started, Motivation and Procrastination, Revision and Anxiety.
Initiating support
You may have had a conversation with our pre-enrolment team about the services we offer to enrolled students, and would like to put this support in place.
You may have made contact with the 365³Ô¹Ï²¿Âä Pastoral and Welfare Officer through the Student Support Team. Or our Pastoral and Welfare Officer may have reached out to you.
Either route is fine, and will be met with the same professional and supportive response.
Initiating support
Stage 1
The 365³Ô¹Ï²¿Âä Pastoral and Welfare Officer offers Stage 1 support remotely, often providing enough assistance to help students progress. This support includes three focused calls, where the officer identifies and addresses key areas of need. The calls are scheduled at convenient times and can be spread over an agreed period.
- If you are under 18 or registered as a vulnerable adult then your carer will be invited to attend the call with you.
- If you are the parent / guardian of an under 18 student, or of an adult learner who is registered as vulnerable, we will always invite you to attend meetings with the Pastoral and Welfare Officer and the student.
It may be during this stage of support that you and the Pastoral and Welfare Officer agree that further on a different type of support is required. It is at this point they will discuss the next stage.
Getting further help
Stage 2
Most students find the three Stage 1 Pastoral and Welfare Officer sessions to be sufficient to help them move forward with their studies.
Student Support
It may be that you do not require specialist support but would like to put in place regular meetings to track progress, enhance your study skills, and to support you to meet your learning goals. These can be weekly, every other week, monthly or ad hoc as you require.
This can be arranged at an additional fee:
- 30 mins – £45
- 60 mins – £60
Trusted 365³Ô¹Ï²¿Âä partners
Specialist support
Some students may need additional or specialist support. To provide this, 365³Ô¹Ï²¿Âä partners with external experts to ensure students receive the care they need for SEN or mental health concerns.
Through these partnerships, 365³Ô¹Ï²¿Âä students can access professional support, including a free initial consultation and discounted rates for further sessions. If you already have support in place, that’s perfectly fine.
By partnering with external organisations we can offer students access to professional support. 365³Ô¹Ï²¿Âä students can book an initial free consultation. After this call students can take advantage of a partner discount for further sessions. It may be that you have identified your support via other partners, and this is absolutely fine.
Areas our external partners can support include:
- Anxiety
- Autism Spectrum Disorder
- CBT
- Dysgraphia
- Dyslexia
- Dyscalculia
- Eating Disorders
- Grief Counselling
- Speech and Language Therapy
Frequently asked questions
Everything you wanted to know about pastoral tutorials.
The term ‘pastoral’ might be a bit confusing, but it just refers to any support that happens outside of subject teaching. Subject tutors are responsible for answering questions about their subject, giving assignment feedback and preparing a student to take the exam, whereas a pastoral tutor supports some of the issues that can impact learning and progression. This might be support with getting more organised, or understanding how to approach independent learning. Equally it could be to do with individual learning needs or wellbeing. The important thing to understand is that pastoral sessions are driven by the student and what they need to succeed.
Initial pastoral tutorials last for 30 minutes and all 365³Ô¹Ï²¿Âä students can access three of these as part of their 365³Ô¹Ï²¿Âä course fee. Some learners feel that they would like all three of these tutorials but others have fewer. It’s really driven by the learner.
Students who have pastoral sessions are able to talk about their learning and the things that impact it ‘in the round’, not just in relation to one subject. The agendas for these tutorials are set by the student and cover the topics that they identify. Our tutors will then give guidance according to the things they have identified as important to them.
Some examples of the types of topics students ask to discuss are:
- study skills
- personal timetable creation
- regular monitoring of progress
- meeting deadlines
- exam preparation
Only if they want to. These tutorials can be very practical; they can be very personal, or they can be a bit of both. Our tutors are kind, helpful and discreet and would only alert 365³Ô¹Ï²¿Âä to the details of a conversation if they were concerned that what had been disclosed presented a safeguarding risk.
Please get in touch with us at pastoral.support@nec.ac.uk and me and my colleagues, Linda and Sarah, will guide you through booking a tutorial.
Usually, students who know they would like a lot of support agree the structure of their pastoral support at the same time as they decide on their academic pathway. This is a good way to make sure that the pastoral support weaves its way through their studies and is there when they need it. If they are not following one of these paths then every 365³Ô¹Ï²¿Âä student has access to three, free pastoral sessions as part of their 365³Ô¹Ï²¿Âä course fee. If a student feels as though they need more than this, they can pay for additional sessions at a cost of £45 for half an hour, or £60 for an hour. They would be allocated one of our expert, pastoral tutors so that they can build a good working relationship with them across longer term support.
Here are some real comments from learners or their parents about how pastoral tutorials have helped:
“[My son] now feels more connected to his work again and has a plan … that had slipped over recent months.â€
“I thought I had really messed up, but you saved the day!â€
“Thanks, I’m really thrilled with my results – I’m really pleased that I’ve got into my preferred Uni.â€
“Most useful though was our conversation. It kept me on track at a point when I was close to quitting due to time pressure.â€
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